Your customers move faster than ever and surely technology is not slowing things down. Our organisational system aims at efficient customer delivery and have reasonable boundaries to act within.
For most organisations it is a big challenge to meet customer demand and expectations as it evolves. Due to a new reality, customers no longer compare your company with competitors.
They expect you to deliver in real-time, like Google or Facebook does. In order to anticipate on changing customer and employee expectations we need serious updates for our organisational systems.
In this keynote Rogier demonstrate what those updates mean and how to employe them.
Innovation is happening in a fast pace. Organization have to adapt and transform their business to satisfy the customer and meet customer requirements.
TrendActor, Rogier Smit and domain expert in managing digital transformations has created a workshop that will help you in today’s challenges to become and stay customer fit.
Rogier will explain how to manage the digital transformation. He will share best practices and lessons learned. With a small team of people, you will explore and choose the most important challenge your organization currently faces in sustaining customer relations.
After scanning latest trends and technologies in the market, you will be able to create several solutions. After participating this workshop, you will be able to build sustainable, long term solutions for your organization to meet evolving customer expectations. With all the creative work we do together, at the end of the workshop you have a definite winner to bring back home and implement.
|Language||Dutch (English on request)|
|Price||Please contact us at firstname.lastname@example.org|
Service automation // Artificial Intelligence // Digitalisering // Digital Transformation // Future of Work
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